Voiteq has been part of the Körber Group since June 2018. This has benefited both sides in the field of innovation. Other companies from the Körber Business Area Supply Chain, such as Inconso, also rely on technologies from Voiteq. Meanwhile, Voiteq is also benefiting from the development of new innovations. “Ever since we became part of Körber, we’ve been seeing synergies that enable us to develop offers for our customers. That’s because we can now rely on the Group’s global network of experts, which is bringing us tremendous benefits,” says du Preez. “Today we have even more worldwide contacts who can help us to improve our products and expand our business operations.”
Many more exciting opportunities are opening up for the voice specialists, because customers now pose a very diverse range of challenges. For example, in the e-commerce sector the return rates can be as high as 40 percent, and that can quickly lead to massive amounts of logistics work. Creativity is needed here — and at Voiteq, creativity is a key component of the corporate culture. “Innovations become reality when creativity is part of everyone’s daily work,” says du Preez. “That’s why our employees are creative and flexible as they advise customers and look for the best solutions. We encourage everyone at Voiteq to share their new discoveries during spontaneous stand-up meetings and to share ideas with their colleagues both during and outside their work hours.” He is convinced that “the most important aspect of product development is the process of listening to our customers and understanding their problems.”
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