Privacy Policy

The Körber AG (Körber) takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection law. This privacy policy informs you about how, to what extent and for what purposes we process personal data when using the Körber website.

1. Collection, processing and use of personal data on request

The use of our website is generally possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. If you do not provide us with personal information, you may not be able to use certain functionalities of this website. Otherwise there will be no consequences for you. As far as personal information (such as name, address or e-mail addresses) is collected on our site, this is done on a voluntary basis, except in the cases expressly described below. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security risks. A complete protection of data against access by third parties is not possible. If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time with the consequence that the processing of your personal data will become inadmissible for the future. However, this does not affect the legality of the processing carried out on the basis of the consent until revocation.

2. Data processing to enable the use of the website

When you visit our website, we collect the necessary information to enable you to use it. This includes your IP address and data about the start, end and subject of your use of the website as well as any identification data (e.g. your login data when you log into a secure area). This data is used to provide and design the service according to requirements. They are always deleted as soon as they are no longer required and there are no storage obligations. For the processing of pseudonymous user profiles for web analysis see section 5.

3. Consent to cookies and web analysis

When you access our website, a so-called "cookie banner" appears, with which we ask you for your consent to set cookies. We use cookies to store your preferences when using our website, to statistically analyze your usage behavior, and to display personalized advertising on third-party websites or social media. This data may be used by us and our partners to enrich usage profiles. 

When making your decision, please bear in mind that your personal data stored to the respective cookie may be transferred to countries outside the EU in which no level of data protection comparable to that in the EU is guaranteed. This applies in particular to the USA, where unsolicited access by government agencies is possible. You can find more information on the legal situation in the USA here. By selecting the relevant cookies, you consent to such a third-country data transfer.

If you consent to our use of cookies, we will proceed as described in more detail in the following sections. There you will also find information on how you can revoke your consent at any time and prevent the setting of cookies or web analytics.

4. Cookies

If you visit our website and give your consent (see section 3), it may be that information in the form of a cookie is stored on your computer. Cookies are small text files that are sent from a web server to your browser and stored on your computer's hard drive. This makes it possible to recognize you when you visit the website again. In this way we can guarantee a better functionality of the site and carry out e.g. web analyses (see paragraph 5). Most browsers are set to automatically accept cookies. You can deactivate the storage of cookies in your browser and have the possibility to delete them from your hard disk at any time. We would like to point out to you that a use of our offers on the website without cookies may only be possible to a limited extent. However, you can also use your browser only to prevent certain cookies from being set (e.g. cookies from third parties), for example if you want to prevent web tracking. Please refer to your browser's help function for more information.

5. Web analysis (Google Analytics)

If you visit our website and consent (see paragraph 3), we use Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). Google Analytics uses cookies (see section 4) to enable an analysis of your use of the website. The information about your use of this website is usually transferred to a Google server in the USA and stored there. However, Google will reduce your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand and thus make it anonymous. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website in order to compile reports on website activity.

You can revoke your consent to web analysis and the related use of cookies as follows: On the one hand, the storage of cookies can be prevented by a corresponding setting of your browser software (see section 4). Secondly, you can prevent the collection and transmission of data relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link. Alternatively, you can prevent Google Analytics from collecting data by setting an "Opt-Out-Cookie" on your computer; please use the following link:

Opt-Out-Cookie

Further information on data protection at Google Analytics can be found at:
https://www.google.de/intl/de/policies/.

6. HubSpot

Our website contains tracking technology from HubSpot Inc, 24 First St, 2nd Floor, Cambridge/MA 02141, United States ("HubSpot"). This may include cookies (see clause 4). HubSpot collects and stores usage data in pseudonymous profiles to enable interest-based advertising. In addition, we use cookies to find out which of our company's services are of interest to you. For this purpose, we store information about your interaction with our website, such as downloaded documents, visited pages, date and time of retrieval ("usage data"). You can deactivate the storage of data by HubSpot in cookies and the associated recording of your user behavior by deactivating cookies (see section 4).

Our contact forms allow you, as a visitor to our website, to learn more about our company, download content, and provide us with your contact information and other demographic information. We use this information to contact you. Before we process your data for the purposes set out in this section, we will obtain your consent to process your data using HubSpot. You can withdraw this consent at any time for the future in accordance with Art. 7 (3) GDPR. 
We measure the success of email content that we send to you via HubSpot in order to identify your reading habits based on email opening, opening times, and links clicked, so that we can create and send you interest-based and useful content. Your consent to data processing includes performance measurement. Unfortunately, a separate withdrawal of the success measurement is not possible, in which case you must withdraw the consent in its entirety.

We use HubSpot to optimize advertising and customer targeting. Only if you have given us consent to do so, we can also combine the pseudonymous data with personal data from your CRM profile in order to address you optimally and provide you with interest-based information.

Your data will be passed on to companies affiliated with Körber AG and to HubSpot. HubSpot Inc. is a US company. HubSpot also uses other sub-processors in the USA. The consent you have given also refers to data transfers to the USA. The USA do not offer a level of data protection comparable to the European Union. In certain cases, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities. However, HubSpot Inc. is contractually obligated with the EU standard contractual clauses to ensure data protection-compliant processing. 

For more information on data processing by HubSpot, please visit HubSpot's website.

7. Youtube-Videos

On our website videos are embedded which are provided by the provider YouTube LLC , 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We have integrated the YouTube videos with YouTube's "enhanced privacy mode". This prevents data about your visit to YouTube from being processed or cookies from being placed on your computer by YouTube when you simply call up a page with an embedded video. When you click on a video, your IP address is transmitted to YouTube and YouTube learns that you have viewed the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent this by logging out of YouTube before viewing the video). We have no knowledge and no control over the collection and use of your information by YouTube when you view a video. For more information, please refer to YouTube's privacy policy at www.google.de/intl/de/policies/privacy/

8. Vimeo-Videos

On our website, videos are embedded that are provided by Vimeo.com, Inc., 555 West 18th Street, New York, New York 10011, USA. If you have consented to the use of the corresponding cookies of this provider on our website, Vimeo collects statistical data about the fact that you have accessed the video in question via our website. If you are logged in to Vimeo, Vimeo can also assign this information to your user account (you can prevent this by logging out of Vimeo before viewing the video). Vimeo also processes your data in third countries outside the European Union and the European Economic Area, in particular in the USA. For more information, please refer to the privacy policy of Vimeo at https://vimeo.com/privacy.

9. Legal basis for processing

The legal basis for processing depends on the purpose for which the data are processed. We collect, as described under item 5, data for pseudonymised user profiles to improve the website on the basis of the applicable data protection law for media.

10. Processing of your data, if you contact us for business purposes

If you contact us as a interested party, supplier, service provider or other business partner, we process your personal data such as contact data or correspondence to the extent that this is necessary to process your enquiry (legitimate interest according to Art. 6 para. 1 letter f GDPR) or to initiate or process the respective transaction (Art. 6 para. 1 letter b GDPR) and, if necessary, store the data within the scope of statutory storage obligations (due to statutory obligations according to Art. 6 para. 1 letter c GDPR).

The same applies if you are an employee of an interested party, supplier, service provider or other business partner and we receive your personal data in this context; the legal basis in this case is our legitimate interest in establishing or carrying out the business relationship with your employer (Art. 6 para. 1 letter f GDPR).

11. Electronic communication

You are welcome to communicate with us by e-mail at any time. Please be advised that we use an E-mail Gateway of an external provider of security technologies to defend against SPAM e-mail, other threatening e-mail, threatening e-mail attachments and URLs. In doing so, this external provider may process your first and last name, e-mail address and IP address. The legal basis is our legitimate interest in preventing unauthorized access to communications networks, the spread of malicious code and damage to computers and electronic communications systems (Art. 6 para. 1 lit. f GDPR in conjunction with Recital 49).“ 

12. Transmission to third parties and in countries outside the EU

Your personal data will only be transmitted to third parties, if this is legally permitted or if you have given your prior consent. For example, we may transfer data to other companies of the Körber group, if this is necessary to respond to a request you have made. We will only disclose your data to government authorities within the framework of legal obligations or as a result of an official order or court decision. A transfer to recipients outside the EU only takes place if it is ensured that the recipient of the data guarantees an adequate level of data protection and that there are no other interests worthy of protection against the data transfer. Should you have any questions in this regard, please contact our data protection officer (see Section 11).

13. Deletion

The data collected by Google Analytics in the form of pseudonymous user profiles (section 5) will be deleted no later than 38 months after the last new entry in the respective user profile. In all other respects we delete your personal data as soon as they are no longer needed for the purposes pursued with the collection and processing and as far as no legal storage obligations stand in the way.

14. Data security

Körber has taken the necessary technical and organisational measures to protect the personal data you provide from loss, destruction, manipulation and unauthorised access. Our employees and all persons involved in data processing are obliged to comply with data protection laws and to treat personal data confidentially. Our employees are trained accordingly. Both internal and external tests ensure compliance with all data protection relevant processes at Körber. To protect the personal data of our users, we use a secure online transmission procedure, the so-called "Secure Socket Layer" (SSL) transmission. You can recognize this by the fact that an "s" ("https://") or a green, closed lock symbol is added to the address component . By clicking on the icon you will receive information about the SSL certificate used. The display of the symbol depends on the browser version you are using. SSL encryption guarantees the encrypted and complete transmission of your data.

15. Your rights regarding personal data

The data protection law grants you a number of rights with regard to data concerning your person (so-called rights of data subjects). In general, these are the right to request information about your personal data stored by us, as well as the right to correct, delete or restrict the processing of these data and to object to the processing. Whether and to what extent these rights exist in individual cases and what conditions apply depends on the law (until 25 May 2018 from the Federal Data Protection Act, from 25 May 2018 also from the EU Basic Data Protection Ordinance). The basic EU data protection regulation also grants you the right to data transferability. If you have given your consent to the processing of your personal data, you can revoke this at any time with effect for the future. They also have a right of appeal to the competent data protection supervisory authority. However, if you have any questions or complaints regarding data protection at Körber, we recommend that you first contact our data protection officer (see Section 12).

16. No automated single decision

As far as this is not exceptionally necessary for the conclusion of a contract or permitted by law (as in the case of age verification) we do not use your personal data for automated individual decisions.

17. How can you contact us?

You will find our contact details as the responsible body in the imprint. If you wish to exercise the rights mentioned under item 10 or if you have any questions about data protection with us or this data protection declaration, you can also contact our data protection officer: dataprotectionofficer.kag@koerber.de

18. Amendment of the privacy policy

New legal requirements, business decisions or technical developments may require changes to our privacy policy. The privacy policy will then be adapted accordingly. You can always find the latest version on our website.